FAQ

Default solution folder, feel free to edit or delete it.

How long does it take for Sender IDs to be whitelisted?
Typically, sender ID registration takes within 5 working days. 
Mon, 23 Aug, 2021 at 9:13 PM
Promotexter Quick Start Guide
Hi,  Thank you for your interest in our service. Please see attached Promotexter's Quick Start Guide for your reference. Best regards, 
Wed, 16 Mar, 2022 at 12:46 AM
What are the sender ID limitations?
Below are the list of sender ID limitations: - Generic sender IDs are not allowed - Must be 3-11 alpha-numeric characters - Numeric Sender ID's ar...
Mon, 23 Aug, 2021 at 9:15 PM
How to register a sender ID?
Sender IDs must be registered with the Philippines mobile carriers to protect your brand and ensure your messages are successfully sent to your subscribers....
Mon, 23 Aug, 2021 at 9:20 PM
What are the services that you offer?
Promotexter offers SMS, Email, Viber and Chat services. Click here to learn more.
Mon, 23 Aug, 2021 at 9:31 PM
Promotexter API
Click here to access our API documentation link.
Wed, 16 Mar, 2022 at 12:44 AM
How to signup for a free trial account?
Embrace the new normal and reach your customers with our powerful business messaging platform. Sign up for a free trial account with Promotexter - no obliga...
Wed, 16 Mar, 2022 at 12:58 AM
What to do if you are not receiving SMS verification codes?
If you did not receive SMS verification codes, please follow the steps below: Ensure that you have a strong cell phone signal. Ensure that your SMS inbox...
Wed, 16 Mar, 2022 at 1:06 AM